Effective Date: 30/12/2025
Welcome to Handyman (“we”, “our”, “us”).
By accessing or using our website, mobile application, or services (“Platform”), you agree to these Terms & Conditions. If you do not agree, please do not use the Platform.
To use our Platform:
You must be at least 18 years old
You must have the legal capacity to enter into agreements
You must provide accurate information
We reserve the right to suspend or terminate accounts violating these terms.
Handyman is a service marketplace platform that connects customers with verified service professionals (“Service Providers”) for home repair and maintenance services.
We:
Facilitate bookings
Provide communication support
Provide pricing transparency (where applicable)
We do not personally provide the services unless specifically mentioned.
Users agree to:
Provide correct address and contact details
Ensure safe and accessible work environment
Not misuse, abuse, or harass service professionals
Not request illegal or unsafe services
Any false booking, non-payment, fraud, or abusive behavior may lead to legal action and account suspension.
Service Providers on our platform:
Are independent contractors
Are not employees of Handyman
Are responsible for their work quality
Must follow safety and legal regulations
We verify professionals to the best of our capability but are not liable for individual actions beyond reasonable control.
Prices may be fixed or estimate-based depending on service type
Final price may change depending on actual work required
Additional material charges, if any, must be paid by the customer
Payment methods include cash, online payment, or platform wallet (if enabled)
Failure to pay will result in account suspension and possible legal action.
Customers may cancel bookings under the following terms:
Free cancellation allowed before professional is dispatched
Cancellation after dispatch may include visit or inspection charges
Service Providers may reschedule in case of emergencies, unavailability, or safety concerns.
A detailed Refund/Cancellation Policy (if provided separately) will apply.
Limited service warranty may be provided for specific services (if applicable)
Warranty does not apply if:
User damages after service
Third-party interference
Incorrect usage or negligence
Natural wear & tear or unavoidable damage
Warranty terms depend on service type and will be clearly communicated.
While we aim for reliable services, Handyman is not liable for:
Damage caused by service providers
Loss due to user negligence
Theft, misconduct, or disputes between customers and providers
Consequential or indirect damages
However, genuine complaints will be investigated, and action will be taken where appropriate.
Your data is handled according to our Privacy Policy.
By using the Platform, you consent to data collection and usage as explained there.
Users must NOT:
Use platform for unlawful activities
Manipulate pricing or bookings
Impersonate others
Attempt hacking, data scraping, or security breach
Post abusive, harmful, or illegal content
Violation may lead to legal action.
All platform content including design, logos, text, graphics, and software belong to Handyman and are protected by law.
You may not copy, modify, or distribute without permission.
Service availability depends on:
Location
Professional availability
Technical or operational constraints
We may update, pause, or discontinue services without prior notice.
Platform may use third-party tools such as:
Payment gateways
SMS/email services
Analytics tools
We are not responsible for third-party failures.
We may suspend or terminate accounts if:
Terms are violated
Fraud or illegal activity is detected
Payment disputes occur
Misuse of platform is found
Users may voluntarily delete accounts by contacting support.
We may update these Terms & Conditions anytime.
Continued use of the Platform after updates means you accept the revised terms.
These Terms are governed by the laws of [Applicable Country/State – e.g., India].
For any queries, complaints, or support:
Handyman Support Team
Email: imaginegrouptkg@gmail.com
Phone: 8989003483
Address: Sagar High Street, Ayodhya Bypass, Bhopal M.P
